Order & Payment
How can I place an order?
Placing an order through our webshop is easy. Select the product you want, add it to your shopping cart, and complete the checkout process securely.
What payment methods do you accept?
We accept common payment methods such as iDEAL, Bancontact, credit card and other secure online payment options.
Will I receive a confirmation of my order?
We'll ship your order as soon as possible. Once your order has shipped, you'll receive an email with more information. Delivery times depend on your location.
Shipping & Delivery
What are the shipping costs?
We offer free shipping on all orders.
What is the delivery time?
The average delivery time is 1–3 working days within the Netherlands and Belgium, unless stated otherwise on the product page.
Can I track my order?
Once your order has been shipped, you will receive an email with a track & trace link.
Returns & Warranty
Can I return my order?
Yes, you have a 30-day return period. Within this period, you can return the product, as long as it's unused and in its original packaging.
How does registering a return work?
You can easily register a return by contacting our customer service. We're happy to help.
Do you have a warranty on the products?
Yes, our products are covered by the statutory warranty. This means the product must do what you can reasonably expect.
Products & Use
Are the products safe for everyday use?
Yes, our products are designed for safe and comfortable home use and comply with applicable European guidelines.
Are your products suitable for sensitive teeth or gums?
Our products are designed with ease of use in mind. If you have any sensitivity, we always recommend starting slowly and following the instructions carefully.
Can I combine your products with my current oral care routine?
Yes, our products are intended to complement your daily oral care, such as brushing your teeth.